Returns Policy

        9    RETURN OF GOODS

Please note Furlong Flooring do not accept returns unless damaged.

For all other products, see below; 

9.1 We will accept the return of the goods from you only:

              9.1.1 by prior arrangement (confirmed in writing);

9.1.2 on payment of an agreed handling charge (re-stocking fee) (unless the goods were defective when delivered)

9.1.3 where the goods are as fit for sale on their return as they were on delivery.

9.1.4 returns must be made within 1 month of purchase